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Free Webinar Case Study — A Robust Practice Management System: Your Key To Success
September 13 @ 1:00 pm - 2:00 pm
The link between excellent practice management and clinical service delivery is required for a profitable program. Lost revenue happens due to billing errors, audits, authorization issues, and documentation issues. In this webinar you will get to see under the hood of an organization that has cultivated its practice management system into delivering revenue.
The webinar will be introduced by Javier Favela, Vice President of Solutions Behavioral Health & Integrated Care at NextGen who will provide attendees with an overview of the what factors he sees every time in successful practice management systems. Then Jerold Greer, CIO at Daymark Recovery Services will give a case study example of how his organization improved upon their practice management system. He will also be available to engage with the audience at any level on what they can do to enhance clinical service delivery while increasing organizational income.
During this one-hour webinar attendees will learn about:
- Decreasing days in accounts receivable through improved financial performance
- Navigating audits efficiently and effectively
- Billing best practices that leads to closing fast and accurately
Jerold Greer, CIO at Daymark Recovery Services
Jerold Greer has been a thought leader in Behavioral Healthcare Information Technology for over 3 decades. In 2004, Jerold, as the Chief Information Officer, became a founding management team member that formed Daymark Recovery Services, a CCBHC organization that has grown to serve 50,000 patients annually through over 25 outpatient/walk-in centers, 6 inpatient crisis programs, 5 mobile crisis teams, along with several ACTT, PSR, Residential and Intensive In-Home teams. Through the last decade, Jerold’s teams have focused on continually defining and redefining Electronic Health Record workflows that make medically-centric Meaningful Use systems more Behavioral Healthcare friendly. This 3-stage, multi-year effort has yielded $ 3.2 million in receipts through the Meaningful Use program, earnings that have permitted continual reinvestment to maintain Behavioral Healthcare Heath Information Technology parity with hospital-based systems, being one of the few Behavioral Healthcare agencies recognized by HIMSS as Stage 6 on the 0-EMRAM model, ready for assessment for Stage 7. Jerold’s team is now laser focused in leading the industry through this decade with Technology-Enabled Whole Person Care Management, already exchanging 10,000s of C-CDAs in real time on a monthly basis across his organization’s patients’ healthcare ecosystem through Carequality, while also leveraging this interoperability for real-time care alerts.
Before joining Daymark, Jerold established and led the Information Technology division of the 1,200+ staff Behavioral Health agency Frontier Health that operates in Tennessee and Virginia. Here, he developed one of the first Behavioral Healthcare EHRs in the nation in the early 1990s, including real-time alerts and clinical decision support tools. These efforts allowed his agency to effortlessly and successfully transition into one of the Country’s first Medicaid Managed Care programs, TennCare, an otherwise harsh area in which two thirds of the Tennessee’s behavioral healthcare agencies could no longer operate independently.
Javier Favela, VP Behavioral Health Solutions, NextGen Healthcare
Javier Favela is an industry leader that provides integrated healthcare technology solutions to meet the needs of the behavioral and integrated healthcare community. Javier brings over 20 years of accounting and executive leadership specializing in the healthcare and healthcare information technology field. He offers extensive knowledge in new business start-ups and restructuring of existing businesses to further strategic initiatives and maximize organizational profitability.