This year, the Collins English Dictionary named “permacrisis” the word of the year for 2022. Defined as “an extended period of instability and insecurity”, I think it is an apt choice.
Whole-Person Care Headquarters
Best practices, case studies, strategy
and technology insights, and other resources for the future success of
behavioral health, whole-person care, and human services providers.
Insights
Learn from thought leaders and industry experts on today’s hottest topics in whole-person,
community behavioral health and human services care.

CASE STUDY BUNDLE
Go All-in on Whole-Person Care
Integrating primary care and behavioral health services can be highly complex. Learn how Bowen Center and Terros Health meet patient needs by delivering comprehensive integrated care services.

E-BOOK
A Simple Guide: Behavioral Health Grants
In this guide, you’ll find resources to obtain grants and get tips on how to apply for funding opportunities that support a whole-person approach to care.

ON-DEMAND WEBINAR
Optimizing Whole Person Care: A Successful Integrated Care Model
Watch This Special Virtual Event From The Integrated Care Online Community & NextGen Healthcare. Watch as we took a closer look at a successful Integrated Care/Whole Person care program launched by Jewish Family & Children’s Services (JFCS) in Arizona.
How We are Making a Difference in Our Community
Learn more how NextGen Healthcare is helping organizations make whole-person care a reality.
Recent Resources
The Future-Minded Leader
The dictionary definition of prospection is “foresight and anticipation; the act of looking forward and providing for future wants”. For organizational leaders, prospection is the measure of the future-mindedness of a leader—the ability to envision the future possibilities of the organization while preparing for the roadblocks that may happen along the way. This leadership competency, prospection, is key to planning for future financial sustainability.
The Definition Of “Big” Is Changing Again
Mergers, acquisitions, and affiliations (MA&A) are all about scale—being big enough to be able to compete in any given market sector. That may be scale in terms of financial reserves, market share, unit costs, service line or payer diversification, or some other critical factor. But just ‘being big’ isn’t enough. It’s all about using MA&A as part of a strategic growth plan.
How To Monitor & Manage Your Organization’s Financial Performance
Pandemic-driven market forces are challenging the sustainable business models for specialty health and human service provider organizations, creating a more competitive environment with tighter margins, a need for more capital, and more pressure on value-based reimbursement (VBR).
Conducting An Organizational Financial Strength Assessment — Why, How & What To Do Next
Historically, there has been a perception in the health and human service world that organizational financial strength isn’t necessarily a key performance indicator. In an era of cost-based fee-for-service reimbursement with a large market share held by non-profit organizations and with minimal influence exerted by health plans, that was probably the case.
On-Demand Webinars
Making It With Performance-Based & Risk-Based Contracts: Keys To Success
This presentation took place at The 2023 OPEN MINDS Performance Management Institute. This session focused on value-based payments in the nonprofit/behavioral health provider organization field, including realigning service portfolios, measuring for outcomes, attribution, etc.
Planning For Financial Sustainability
This presentation took place at The 2023 OPEN MINDS Performance Management Institute. The speakers took an extensive look into how prevailing practices will meet the needs of the future.
Reimagining The Consumer Experience: Process Optimization From The Consumer Perspective
This presentation took place at The 2023 OPEN MINDS Performance Management Institute. During this session the speakers covered how to improve organization-wide performance and service outcomes, deliver on successful consumer experiences and engagement strategies, and integrate care and technology in consumer-centric ways.
Financial Tools For Assessing Financial Sustainability
During this session, Senior Associate Ken Carr discussed the OPEN MINDS Financial Assessment Tools Suite, made available at no charge through the support of NextGen Healthcare hosted on Whole-Person Care Headquarters.
Strategies For Integration – Optimizing The Experience For Consumers & Payers
This presentation took place at The 2023 OPEN MINDS Performance Management Institute. Attendees heard from organizations on their pathways taken to succeed in ensuring care integration and service coordination for specific populations, addressing social determinants of health (SDOH), achieve whole person outcomes, and meet consumer and payer expectations.